Shipping & Delivery Policy

1. Nature of Products and Services

Arivna provides 100% digital cloud-based services consisting of domain name registration, Cloudflare DNS zone management, and automated TLS/SSL certificate issuance.

📦 Please Note: We do not sell or deliver physical merchandise. No physical parcel, parcel tracking number, or courier dispatch is involved in any purchase made on https://www.arivna.com.

2. Delivery Method & Electronic Access

All services purchased on Arivna are fulfilled electronically through automated cloud infrastructure:

• Service Dashboard: Subdomains, DNS records, and SSL certificates are made accessible immediately within the authenticated customer dashboard at https://www.arivna.com.
• Email Confirmation: An electronic order confirmation receipt with domain provisioning details and the Razorpay transaction identifier is dispatched to the customer's registered email address immediately following payment capture.

3. Delivery Timelines (Instant Digital Provisioning)

• Domain Record Creation: Subdomain creation and authoritative DNS record insertion via Cloudflare's API occurs instantly within 0 to 30 seconds of successful payment confirmation.
• Global DNS Propagation: Because Arivna is powered by Cloudflare's global anycast network across 300+ cities worldwide, DNS changes propagate globally in near real-time (usually under 60 seconds). However, depending on local ISP DNS resolvers and local DNS cache TTLs, complete worldwide resolution may take up to 2 to 24 hours.
• SSL / TLS Certificates: Universal SSL/TLS certificates for your custom subdomain are issued automatically by Cloudflare's edge certificate authority within 5 to 15 minutes of DNS record activation.

4. Shipping & Delivery Charges

Because all products and services are fulfilled purely through digital cloud channels:

• Shipping Fee: ₹0.00 (Nil / Absolutely Free).
• Handling Charges: ₹0.00 (None).
• Customs / Octroi: Not applicable.

5. Fulfillment Delays or Technical Failures

In rare instances where a technical error, upstream registry delay, or Cloudflare API maintenance prevents instantaneous digital provisioning:

• Our automated retry daemon attempts to complete record provisioning within 15 minutes.
• If the service is not provisioned within 24 hours of successful payment, you may request manual provisioning or an immediate 100% full refund by emailing our support desk at contactus@arivna.com.

6. Support and Inquiries

For any queries concerning the digital fulfillment of your order, please contact: