Contact Information & Support
We are here to assist you with domain registrations, DNS configuration, billing assistance, and abuse inquiries.
For billing, DNS assistance, and general customer support:
contactus@arivna.comTo report phishing, malware, copyright infringement, or spam:
contactus@arivna.comStandard customer service operating schedule:
Monday – Saturday: 10:00 AM – 7:00 PM IST
Sunday & National Holidays: Emergency infrastructure monitoring only.
We respond promptly to all verified ticket inquiries:
Within 24 business hours
Critical security/abuse reports escalated within 4 hours.
Entity & Platform Information
Platform Name: Arivna
Official Web Portal: https://www.arivna.com
Country of Incorporation: India
Core Service: Custom .com Subdomain Registrations, Authoritative Cloudflare DNS Routing & Automated SSL Certificates.
Payment Processing Partner: Razorpay Software Private Limited (Authorised by Reserve Bank of India).
Frequently Asked Questions
How fast will my subdomain start working?
Immediately! Cloudflare edge DNS records are created within seconds of payment completion. Global propagation takes between 0 to 60 seconds.
Where can I view my Razorpay payment receipt?
A receipt containing your Razorpay Payment ID is sent to your registered email immediately after checkout. You can also review active domains directly in your Arivna dashboard.
How do I point my domain to Vercel, Netlify, or Render?
Inside your Arivna dashboard, click the "Connect" button next to your domain. You can select 1-click cloud presets or manually enter CNAME/A records.